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Cookie policy


WHAT ARE COOKIES?

Cookies are small text files installed on your computer (or other devices used to browse our site) in the file directory of your browser. The next time when you visit our site, your browser will read the cookies and will relay the information to the website or the entity that originally created the cookies to allow a more fluid and customised navigation. To learn more about cookies you can visit www.aboutcookies.org.


HOLDER OF DATA PROCESSING

The holder of the data presented in this policy is:

For Parco dei Principi, La Residenza and Royal Continental:
Errezetauno Srl with registered office in Via Chiatamone 53/c - 80121 Naples, Italy;

For Ambasciatori Palace:
Amba Roma Srl with registered office in Via V. Veneto 62 - 00187 Rome, Italy.

Please contact the Responsible for data processing at the email address privacy@royalgroup.it, whom any inquiry may be sent pursuant to Legislative Decree 196/03.


TYPES OF COOKIES USED ON OUR SITE

The site www.royalgroup.it uses technical cookies which are used for the sole purpose of carrying out the transmission of a communication over an electronic communications network, or as strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide the service (Article 122, paragraph 1 of the Privacy Code). The technical cookies used by the site royalgroup.com are divided into:

- navigation or session cookies: are required for normal navigation and use of the website

- analytics cookies: allow us to count the number of visitors and to monitor how visitors browse the site when they use it. This website uses Google Analytics, a web analytics service provided by Google, Inc. (hereinafter also referred to as Google). The information generated by the cookies about your use of the site (including your IP address) will be transmitted to and stored on Google's servers in the United States. Google will use this information in order to trace and examine your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or if third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this site, you consent to the processing of personal data by Google in the manner and for the purposes set out above. To consult the privacy policy of Google with regard to the Google Analytics service, please visit https://support.google.com/analytics/answer/6004245?hl=en.

You can disable Google Analytics by following the instructions below: https://support.google.com/analytics/answer/181881?hl=en

- functional cookies: allow the user to navigate the site according to a series of selected criteria (for example, language, products selected for purchase) in order to improve user's website navigation experience.

In addition, this site uses the Trust platform (yourreservation.net) to manage customer bookings through the web channel. Trust uses session cookies and performance analytics for the proper purpose of managing reservations.

Below is the list of cookies used by www.royalgroup.it and www.yourreservation.net:

Name: _ga
Type: analytics
Life cycle: 2 years
Domain: www.royalgroup.it
Purpose: It collects anonymous information about website usage by users

Name: _gat
Type: analytics
Life cycle: 10 minutes
Domain: www.royalgroup.it
Purpose: used to speed up requests for access to the site

Name: ci_session
Type: session
Life cycle: end of session
Domain: www.royalgroup.it
Purpose: It allows the user to move around the website and use their functionality

Name: JSESSIONID
Type: session
Life cycle: end of session
Domain: www.yourreservation.net
Purpose: used to maintain an anonymous user session by the server

Name: cookieTest
Type: analytics
Life cycle: end of session
Domain: www.yourreservation.net
Purpose: checks if cookies are enabled or not

Name: _pk_ref.2555.1624
Type: analytics
Life cycle: 6 months
Domain: www.yourreservation.net
Purpose: set by Piwik Analytics: identify the page from which visitors have come to our web site to enable us to identify which websites generates the most traffic

Name: _pk_id.2555.1624
Type: analytics
Life cycle: 2 years
Domain: www.yourreservation.net
Purpose: set by Piwik Analytics: avoid counting a person twice when we count how many people visit our website

Name: _pk_ses.2555.1624
Type: analytics
Life cycle: 30 minutes
Domain: www.yourreservation.net
Purpose: set by Piwik Analytics: tracks a session, i.e., how long you are on our website

Name: __utma
Type: analytics
Life cycle: 2 years
Domain: www.yourreservation.net
Purpose: set by the Google Analytics service, it distinguishes between users and sessions. It it used to calculate new and returning visitor statistics

Name: __utmb
Type: analytics
Life cycle: 30 minutes
Domain: www.yourreservation.net
Purpose: set by the Google Analytics service, it determines new sessions and visits

Name: __utmc
Type: analytics
Life cycle: end of session
Domain: ww.yourreservation.net
Purpose: set by the Google Analytics service. It is set to enable interoperability with the older version of Google Analytics code known as Urchin

Nome: __utmz
Type: analytics
Life cycle: 6 months
Domain: www.yourreservation.net
Purpose: set by the Google Analytics service, it identifies the source of traffic to the site

Name: __utmt
Type: analytics
Life cycle: 10 minutes
Domain: www.yourreservation.net
Purpose: set by Google Analytics, it is used to throttle the request rate for the service

Name: __utmv
Type: analytics
Life cycle: 10 minutes
Domain: www.yourreservation.net
Purpose: set by the Google Analytics service. This cookie is used when site owners create custom visitor-level variables for customising what can be measured

This site does not use cookies for profiling.
Site navigation or selection of an item will mean the provision of consent to the use of cookies.

THIRD PARTY COOKIES

Cookies shown in the following list are third-party cookies, generated and read by the relevant third parties in connection with third party options on our website.

Name: GEUP, PREF, VISITOR_INFO1_LIVE, YSC, remote_sid
Type: third party
Domain: www.youtube.com
Purpose: allows YouTube to gather information use of videos hosted on YouTube

Name: PREF
Type: third party
Domain: www.google.com
Purpose: allows Google to store user preferences

Name: _ga, _gat, _twitter_sess, guest_id, pid
Type: third party
Domain: www.twitter.com
Purpose: allows sharing of content on Twitter

Name: datr, locale, reg_ext_ref, reg_fb_gate, reg_fb_ref, wd
Type: third party
Domain: www.facebook.com
Purpose: allows sharing of content on Facebook


For more information about these cookies and how to use the information gathered by third parties, please use the links below, or contact the appropriate third party:
Google: https://www.google.it/intl/en/policies/technologies/cookies/
Facebook: https://www.facebook.com/help/cookies/
Twitter: https://support.twitter.com/articles/20170514-twitters-use-of-cookies-and-similar-technologies


HOW TO DISABLE COOKIES (OPT-OUT MECHANISM)

You can refuse consent to the use of cookies on your device by selecting the appropriate settings of your browser: navigation will be available in all of its features.
The following links contain information on how to disable cookies for the most popular browsers:
Internet Explorer: https://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-uk&p=cpn_cookies
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Apple Safari: https://www.apple.com/legal/privacy/en-ww/cookies/  


EXERCISE OF RIGHTS UNDER ARTICLE 7, PRIVACY CODE (LEGISLATIVE DECREE 196/2003)

For everything concerning the exercise of the rights by the interested party, the detailed information is provided in the privacy policy, accessible at this link https://www.royalgroup.it/en/privacy